TRAI issues advisory for exercising due care while joining online conference platforms through audio calls

May 13, 2020 | by Avantis RegTech Legal Research Team


Industry Specific Compliance

The Telecom Regulatory Authority of India (TRAI) on May 11, 2020 has issued an advisory for exercising due care while joining online conference platforms through audio calls during the lockdown due to the COVID-19 pandemic. Considering the situation, a large number of public are using online conferencing platform, it is requested to check applicable charges for dialing such numbers or helplines of such platform or App providers. The service providers having premium numbers or international numbers may have to pay higher rates. Thus, it is advised to exercise full caution and make themselves aware of the details of terms and conditions of using the online conferencing services particularly nature of numbers to which voice calls have to be made for joining the online conference and contacting customer support and details of tariff applicable for each of such services.


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