Telecommunication Consumers Education and Protection Fund (Fifth Amendment) Regulations, 2020

Jan 17, 2020 | by Avantis RegTech Legal Research Team


Industry Specific Compliance

The Telecom Regulatory Authority of India (TRAI) on January 16, 2020, notifies the Telecommunication Consumers Education and Protection Fund (Fifth Amendment) Regulations, 2020 to further amend the Telecommunication Consumers Education and Protection Fund Regulations, 2007. These Regulations provide basic framework for depositing unclaimed money of consumers by Service Providers, maintenance of the Telecommunication Consumers Education and Protection Fund and other related aspects.

The amendments are made under Regulation 3 of the Telecommunication Consumers Education and Protection Fund Regulations, 2007 which specifies that the excess amount collected by service providers from the subscribers to be transferred to the Telecommunication Consumers Education and Protection Fund in certain cases. Under this amendment, service providers will deposit any unclaimed consumer money of any form such as excess charges, security Deposit, plan charges of failed activations, or any amount belonging to a consumer, which service providers are unable to refund to consumers, to the fund after providing time of twelve months or period of limitation specified under law whichever is later.

These Regulations shall come into force from the date of its publication in the Official Gazette.

[Notification No. 324-5/2018-CA]


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