Draft Chhattisgarh State Electricity Regulatory Commission (Standards of Performance in Distribution of Electricity) Regulations, 2019

Dec 18, 2019 | by Avantis RegTech Legal Research Team


Industry Specific Compliance

The Chhattisgarh State Electricity Regulatory Commission (CSERC) on November 21, 2019, has published the Draft Chhattisgarh State Electricity Regulatory Commission (Standards of Performance in Distribution of Electricity) Regulations, 2019 to standardize the performance in distribution of electricity.

These Regulations will be applicable to all the distribution licensees and deemed licensees engaged in the distribution of electricity in the State of Chhattisgarh and it extend to the whole of the State of Chhattisgarh. 

Standards of Performance:

i.The standards of performance specified in Schedule-I (Page 5) of these Regulations shall be the minimum standards of service that a distribution licensee shall achieve and maintain.

ii.The standards of performance specified in Schedule-II (Page 9) of these Regulations shall be the overall standards of performance, which the licensee shall seek to achieve in the discharge of his obligations as a licensee.

iii.The licensee shall maintain relevant records regarding the standards of performance consumer-wise in order to give a fair treatment to all consumers and avoid any dispute regarding violation of standards.

Compensation:

If the licensee fails to meet the guaranteed standards of performance, it will be liable to pay to the affected consumer(s), monetary compensation at rates as indicated against each of the guaranteed standards of performance, provided that in serious cases of non- compliance with the standards of performance or default in compliance, the Commission may enhance the amount of compensation either suo-motu or on a complaint by consumer(s).

Exemption:

The standards of performance specified in these Regulations may be kept in abeyance by the Commission during force majeure conditions such as war, mutiny, civil commotion, riot, flood, cyclone, lightning, earthquake or other force or cause beyond the control of the licensee and strike, lockout, fire, etc. affecting the licensee's installations and activities.

The “Chhattisgarh state Electricity Regulatory Commission (Standards of Performance of Distribution Licensees,) Regulations, 2006” are repealed.

They will come into force from the date of their publication in the Chhattisgarh Rajpatra.

[Notification No. D1/CSERC/2019]

 


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