The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Seventh Amendment) Regulations, 2019

Nov 01, 2019 | by Avantis RegTech Legal Research Team


Industry Specific Compliance

The Telecom Regulatory Authority of India (TRAI) on November 01, 2019, notifies the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Seventh Amendment) Regulations, 2019 to further amend the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009. It is proposed to specify the duration of call alert for called party in telecommunication networks.

The followings are the amendments made in the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009:-

A new Regulation 6A related to “Duration of alert for the called party” has been inserted, namely-

“(1) The time duration of alert for an incoming voice call, which is neither answered nor rejected by the called party, shall be thirty seconds for Cellular Mobile Telephone Service and sixty seconds for Basic Telephone Service.

(2) The terminating network shall, on expiry of thirty seconds in case of Cellular Mobile Telephone Service and sixty seconds in case of Basic Telephone Service, release the incoming voice call and transmit the call release message to the originating network: Provided that the originating network may release an unanswered call after ninety seconds in case the call release message is not received from the terminating network.”

These Regulations would come into force from 15 days from date of publication in the Official Gazette.

[Notification No. 301-02/2018-QoS(Misc.)]


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