IRDAI issues Guidelines for Effective implementation and improvement in servicing of Crop insurance schemes

Mar 22, 2019 | by Avantis RegTech Legal Research Team


The Insurance Regulatory Authority of India (IRDAI), has issued Guidelines for effective implementation of crop insurance schemes.

The following Guidelines are as under:

1.Proper representation in stakeholder meetings relating to Crop Insurance: 

lnsurance companies must ensure proper representation in crop insurance meetings that may be called for by relevant stakeholders.

2.Designate Authorized Persons for each allocated cluster:

The designated person for each cluster should be senior level permanent employee of the company having sufficient decision making powers for smooth implementation.

3.Deployment of adequate manpower by Insurance Company for each cluster:

lnsurance Companies should ensure that sufficient manpower should be deployed for each cluster for different activities.

4.lndividual loss assessment:

Insurance Company should put in place a robust system to register all requests of individual loss assessment. Where a request for individual loss assessment is rejected, a written rejection letter mentioning the reason should be sent to insured. For all other cases, loss assessment survey should be done as per prescribed guidelines.

5. Awareness Programme for educating farmer on scheme guidelines, claim settlement process and grievance redressal process.

6. Insurers should response in vernacular language. 

[Circular No. IRDAI/N L/CIR/ CRPI/ 047/03/ 2019]

Click here to download the Circular.

 


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